Smart ticketing, remote fixes & analytics in one platform.
ACVMX connects office coffee machine users and technicians with effortless issue tracking and powerful insights.
Why ACVMX
Smart triage & guided remote steps cut downtime significantly across all machine types.
Frequency by site, model & part to optimize maintenance schedules and reduce costs.
Enterprise-ready access control & data compliance built for teams of any size.
ACVMX streamlines every step — from issue reporting to predictive analytics — so your teams can keep the coffee flowing.
Easily log and categorize machine issues with photos, videos, and priority tags for rapid resolution.
Technicians can view live machine data and apply fixes remotely when possible, cutting site visits.
Gain insights on issue frequency, part performance, and technician response time with rich charts.
Stay informed with SMS, email, and in-app alerts when tickets are updated or resolved.
All data is encrypted and stored according to GDPR and SOC2 best practices at enterprise scale.
Detect recurring faults early and prevent downtime with intelligent analytics and pattern detection.
Record coffee machine issues instantly and track ticket resolutions on the go. Download the app for iOS or Android to stay connected anywhere.
Start your free account today — no credit card required. Join hundreds of service teams keeping the coffee flowing.